A common-sense approach to using the internet

The Cybercrime Coordination Unit Switzerland (CYCO) is Switzerland’s central office for reporting illegal subject matter on the internet.
Illustration: Cybercrime
(Photo: Keystone / Maurizio Gambarini)
  • Be wary
    Don’t believe everything you find on the internet or read in e-mails even if the sender’s logo or design appears familiar. Serious companies never request confidential information via e-mail! Be wary of tempting offers and disclose as little as possible about yourself.
  • If in doubt, do without
    If you’re not convinced an advertisement or website is trustworthy, it’s better to do without a tempting offer than fall victim to a scam.
  • Never click on a link or open an e-mail attachment from an unknown sender
    If in doubt, ask the real sender whether they have sent you an e-mail with an attachment.
  • Protect your computer
    Update your programmes at regular intervals, in particular your computer’s anti-virus programme and operating system.


You can find the latest information on the website of the Reporting and Analysis Centre for Information Assurance MELANI.

Most of us use the internet on a daily basis, both at home and at work. We manage our bank accounts, buy goods online, send e-mails, chat and exchange confidential information. Computers, mobile phones and tablets have become an essential part of our lives and thanks to these new technologies the possibilities are practically boundless.

However, not everyone who uses the internet has good intentions. There are also people who use the web for criminal purposes; to hack computers, steal personal data and extort money. And their methods are becoming ever more sophisticated.

To protect yourself from becoming a victim of cybercrime, use common sense when on the internet and follow a few basic rules:

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Last modification 27.12.2019

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